This Privacy Policy is an electronic record in the form of an Electronic Contract. This policy explains how the data on personal information is collected, stored and usedwhen you visit the CSC portal, to ensure that we provide relevant and timely services to you and improve your experience of the website. All the users are advised to read this Privacy Policy carefully. By visiting CSCs website you expressly give us consent to use & disclose your personal information in accordance with the Policy.
Note: This privacy policy is a legally binding document between you and CSC. Our privacy policy may change at any time without prior notification. To make sure that you are aware of any changes, kindly review the policy periodically.
GENERAL
We will not sell, share or rent your personal information to any 3rd party or use your email address/mobile number for unsolicited emails and/or SMS. Any emails and/or SMS sent by CSC will only be in connection with the provision of agreed services & products and this Privacy Policy.
Periodically, we may share newsletters and general statistical information about CSC & its users.
We reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure.
PERSONAL INFORMATION
Personal Information means and includes all information that can be linked to a specific individual or to identify any individual, such as name, address, mailing address, telephone number, email ID, credit card number, cardholder name, card expiration date, information about your mobile phone, DTH service, data card, electricity connection and any details that may have been voluntarily provide by the user in connection with availing any of the services on CSC.We do not sell or share any personally identifiable information volunteered on this portal to any third party (public/private). Any information provided to this portal will be protected from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
When you browse through CSC, we may collect information regarding the domain and host from which you access the internet, the Internet Protocol [IP] address of the computer or Internet service provider [ISP] you are using, and anonymous site statistical data.
USE OF PERSONAL INFORMATION
We use personal information to provide you with services & products you explicitly requested for, to resolve disputes, troubleshoot concerns, help promote safe services, collect money, measure consumer interest in our services, inform you about offers, products, services, updates, customize your experience, detect & protect us against error, fraud and other criminal activity, enforce our terms and conditions, etc.
We also use your contact information to send you offers based on your previous orders and interests.
COOKIES
A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. We and our partners use various technologies to collect and store information when you visit CSC portal, and this may include using cookies or similar technologies to identify your browser. No personal information will be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Links to Other Sites
Our site links to other websites that may collect personally identifiable information about you. CSC is not responsible for the privacy practices or the content of those linked websites.
Security
CSC has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
We gather certain information about the Registered User, such as Internet protocol (IP) addresses, domain name, browser type, operating system, the date and time of the visit and the pages visited. We make no attempt to link these addresses with the identity of individuals visiting our site unless an attempt to damage the site has been detected.
Consent
By continuing to use this website, you confirm that you have read, understood and agreed to this Privacy Policy and consent to us using your personal information as described. If you are at all uncertain about any aspect of this Privacy Policy, please contact us using contact details below:
Email: helpdesk@csc.gov.in
Toll Free: 1800-3000-3468
Time: Mon – Sat (Except Public holidays) (10:00 am - 1:00 pm & 2:00 pm - 6:00 pm)
Please read the following terms and conditions carefully before registering, accessing, browsing or using the site (“Site”). By accessing or using the Site or by using the Service, you agree to be bound by these terms and conditions set forth below including any additional guidelines and future modifications. If at any time you do not agree to these terms and conditions or do not wish to be bound by these terms and conditions, you may not access or use the Site and immediately terminate your use of the services. These Terms and Conditions (the “Agreement”) is a legal contract between you being, an individual customer, user, or beneficiary of this service (“Registered User”/”You”) and CSC e-Governance Services Ltd. (“CSC”). Service can be used by you subject to your adherence with the terms and conditions set forth below including relevant policies. CSC reserves the right, at its sole discretion, to revise, add, or delete portions of these terms and conditions any time without further notice. You shall re-visit the “Terms & Conditions” link from time to time to stay abreast of any changes that the “Site” may introduce.
CONFIDENTIAL INFORMATION
Confidential information means any and all technical and business information, disclosed by either party to the other party, either directly or indirectly , in any form related to the proposed business deal between the parties, and expressly identified as confidential at the time of disclosure , including without limitation, (i) information regarding administrative operations (ii) technical information and specification relating to disclosing party ‘s Product and services (iii) trade secrets, (iv) marketing strategies and business plans and (v) all property information including customer lists , Prices, document, prototypes, samples, software programs (source code and object code), algorithms, techniques, improvements, processes, formulae or test data, technology, designs, drawings, future development, scientific, engineering, hardware configuration information, finances or other business. Confidential information also includes the terms and conditions hereof and existence of discussion between the parties. Confidential information shall not, however, include any information that: (i) was or is now or becomes Publicly known and generally available through no fault or breach on the part of the receiving party, (ii) is already in possession of the receiving party without any restrictions on confidentiality, and the receiving party can demonstrate to have had rightfully in possession prior to disclosure, (iii) is obtained by the receiving party from any third party without breach of such third party obligations of confidentiality, (iv) is independently developed by the receiving party without use of the confidential information of the other party; or (v) is required by law to be disclosed by the receiving party, provided that the receiving party gives prior written notice to the other party of such requirement before disclosure and assistance in obtaining an order protecting the information from public disclosure.
AADHAAR AND E-KYC AUTHENTICATION
1. As per Telecom Regulatory Authority of India (TRAI) guidelines, the user has to mandatorily do an e-KYC to become a registered subscriber in the Wifi Choupal network.
2. I understand that for subscription to Wifi Choupal ISP services, I will be authenticating myself with Aadhaar based authentication system and consent to provide my Aadhaar, Biometric for Aadhaar based know your customer.
NON-DISCLOSURE , NON-USE AND RETURN OF CONFIDENTIAL INFORMATION
The parties shall not disclose, publish or otherwise disseminate confidential information, for any purpose other than to evaluate and engage in discussion concerning potential business relationship. Confidential information shall not be disclosed to any person other than employee with a need to know, and each party shall take the same precautions as it uses to safeguard the confidentiality of its own confidential information, and in on event less than reasonable precaution to prevent any unauthorized use, disclosure, publication, or dissemination of Confidential Information. Each party shall not use Confidential Information otherwise for it’s own or any other third parties benefit without prior written approvals of an authorized representative of the disclosing party in each instance. The foregoing restriction on Confidential Information shall not apply to Confidential Information that is required to be disclosed under any Statute , law , act , suit, action or order of any court or other dispute related to the Confidential Information, or otherwise required to be disclosed as a matter of law or statute . Upon termination or expiration of this Agreement, and upon written request of the other party, each party shall promptly return to the other, or, upon prior written approval of the disclosing party, destroy, all documents and other tangible materials representing the other’s confidential information and all copies thereof. The receiving party will provide the disclosing Party a written certification by an officer of the receiving party attesting to the destruction of any such materials.
The Nondisclosure clause shall survive the termination of any MOU, understanding or agreement and binding on both parties. The defaulting party are liable for violation of this clause. All Confidential Information remains the property of the disclosing party and no license or other right to Confidential Information is granted or implied hereby
Eligibility
1. You will not be considered "Eligible" to use Our Services unless You: 2. reside in India; 3. have attained at least 18 (eighteen) years of age;
4. use Services to perform transactions in Indian Rupees only and no other currency; and 5. avail Services on a networked device which supports Services.
6. We reserve the right to immediately terminate Your Account if we have reason to believe that Your Account is being used by any person who is not Eligible, or for any other reason.
OTHER TERMS AND CONDITIONS
1. This website is designed, developed and maintained by CSC E Governance Services India Limited.
2. The Registered User transacting on CSC, shall be responsible for maintaining the confidentiality of his/her User ID and Password and shall be responsible for all activities that occur under his/her User ID and Password.
3. The Registered User agrees that if he/she provides any information that is untrue, inaccurate, not current or incomplete or have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with this Terms of Use, CSC shall have the right to indefinitely suspend or terminate or block access of your account on the Site and refuse to provide with access to the Site.
4. There is no Registration Fee for use of this Site.
5. The right to introduce new services and modify some or all of the existing services offered on the Site at CSC’s sole discretion without any prior notice.
6. The Registered User agrees that he will not host, upload, display, transmit, comment or share information which the user does not have right to and shall not use words which are harmful, inappropriate, obscene, offensive which advocates to rights of privacy against any individual or group or organization.
7. Though all efforts have been made to ensure the accuracy and currency of the content on this website, the same should not be construed as a statement of law or used for any legal purposes. In case of any ambiguity or doubts, users are advised to verify/check with the Department(s) and/or other source(s), and to obtain appropriate professional advice.
8. Under no circumstances will this Department be liable for any expense, loss or damage including, without limitation, indirect or consequential loss or damage, or any expense, loss or damage whatsoever arising from use, or loss of use, of data, arising out of or in connection with the use of this website.
9. These terms and conditions shall be governed by and construed in accordance with the Indian Laws. Any dispute arising under these terms and conditions shall be subject to the jurisdiction of the courts of India.
10. The information posted on this website could include hypertext links or pointers to information created and maintained by non-Government/private organisations. CSC E-Governance Services India Limited is providing these links and pointers solely for your information and convenience. When you select a link to an external website, you are leaving the Department of Industries website and are subject to the privacy and security policies of the owners/ sponsors of the external website.
11. CSC E-Governance Services India Limited does not authorize use of copyrighted materials contained in linked website. Users are advised to request such authorisation from owners of linked websites.
General Conditions of E-Wallet
You will be issued, basic account immediately after successful registration. You may recharge your e-Wallet through any of the Payment Gateways, Billdesk, Citrus or Payu. CSC Wallet is available only to resident Indians who have attained the age of 18 years and are competent to contract.
CSC reserves the right to suspend/discontinue CSC e-Wallet Services to You at any time, for any cause, including, but not limited, to the following:-
• For any suspected violation of the rules, regulations, orders, directions, notifications issued by RBI from time to time or for any violation of the terms and conditions mentioned in this document.
• For any suspected discrepancy in the particular(s), documentation or Registration form provided by you;
• To combat potential fraud, sabotage, willful destruction, threat to national security or for any other force majeure reasons etc;
• If the same is due to technical failure, modification, upgradation, variation, relocation, repair, and/or maintenance due to any emergency or for any technical reasons.
You are permitted to maintain and operate only one CSC e-Wallet. Any suspected non-conformity with this requirement shall be just cause for the suspension/ discontinuation of any/all Wallets associated with you by CSC.